The help desk can be reached at firstname.lastname@example.org
We have tested the pads on a panel of both gaming and generic mice. Every last one has kept working with the pads on. If you're having trouble, you may want to download the configuration software for your specific mouse and see about setting up its surface detection to make it work better.
The upper shell has been optimized for using it as a joystick. If this plastic part was not here, you wouldn't be able to use the forward joystick tilt without triggering an accidental click.
Did you watch our tutorials on the Pu94 page? If they did not help you, you can contact us at email@example.com
The mouse works on Windows 7, 8.1 and 10. Mac and Linux support will come later.
Yes, the left handed version is coming at the end of the year. This is something we always wanted to provide as it's a big frustration to only see right handed gaming mice...