Frequently Asked Questions

How can I reach the Help Desk ?

The help desk can be reached at

With what mice are your Mo42 glide pads compatible?

We have tested the pads on a panel of both gaming and generic mice. Every last one has kept working with the pads on. If you're having trouble, you may want to download the configuration software for your specific mouse and see about setting up its surface detection to make it work better.

Why don't the buttons reach the end of the mouse?

The upper shell has been optimized for using it as a joystick. If this plastic part was not here, you wouldn't be able to use the forward joystick tilt without triggering an accidental click.

My configuration on the Lexip Control Software is not working?

Did you watch our tutorials on the Pu94 page? If they did not help you, you can contact us at

What are the Minimum system requirements for Lexip mouse?

The mouse works on Windows 7, 8.1 and 10. Mac and Linux support will come later.

Is there a left handed version available?

Not yet. We are studying the issue with interest to offer mice suitable for left-handed users as soon as possible. This is something we always wanted to provide as it's a big frustration to only see right-handed gaming mice...